How to Remove Partner-Installed Stalkerware From Your Phone

Stalkerware is insidious, violating software often secretly installed on your phone. This guide will help you identify and remove it.

Recognising the Signs of Stalkerware

Stalkerware is designed to be hidden, but it often leaves a few clues. Knowing what to look for can help you confirm your suspicions without directly confronting the software itself.

• Your phone battery drains much faster than usual.
• Your phone's performance is noticeably slower, even when not actively using many apps.
• You notice unfamiliar apps on your phone that you don't remember installing.
• Your data usage suddenly increases for no clear reason.
• Your phone heats up frequently, even when idle.

Back Up Important Information

Before you start removing anything, it's a good idea to back up any photos, contacts, or documents you want to keep. This ensures that even if something goes wrong during the removal process, your precious memories and essential information are safe.

• For photos and videos: Upload them to a cloud service (like Google Photos or Apple iCloud) or transfer them to a computer.
• For contacts: Ensure they're synced to your Google or Apple account.
• For important documents: Email them to yourself or save them to a cloud storage service like Dropbox.

Performing a Factory Reset

The most effective way to remove stalkerware is to perform a factory reset on your phone. This will erase all data and settings, returning your phone to its original state. Think of it as a fresh start for your device.

• On Android: Go to Settings > System > Reset options > Erase all data (factory reset). Exact wording may vary by phone model.
• On iPhone: Go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings.
• Confirm your choice and let the phone restart and reset. This may take some time.

Setting Up Your Phone Securely

Once your phone has been reset, you'll need to set it up again. This is a critical opportunity to build strong security from the ground up, preventing stalkerware from being reinstalled.

• Set a strong, unique passcode or PIN. Avoid easily guessed numbers like birthdays.
• Enable biometric security like fingerprint or face unlock.
• Download apps only from official app stores (Google Play Store for Android, Apple App Store for iPhone).
• Review app permissions carefully during installation and only grant what's absolutely necessary.
• Avoid restoring from an old backup, as it might accidentally reinstall the stalkerware. Start fresh.

Changing All Your Passwords

Your abuser might have access to your online accounts through previously installed stalkerware, or by simply knowing your old passwords. Changing all your passwords is a crucial step in cutting off their digital access.

• Start with your most important accounts: email, banking, social media, and any accounts linked to your phone (like Google or Apple ID).
• Use strong, unique passwords for each account. A password manager can help you keep track of them.
• Enable two-factor authentication (2FA) wherever possible. This adds an extra layer of security, usually a code sent to your new, secure phone or email.

Key takeaway

Removing stalkerware and securing your digital life is a vital step in regaining your independence and safety. By following these steps, you can create a fresh, secure environment for your phone and online accounts, making it much harder for an abuser to monitor you. Remember, your safety is the priority; seek support if you need it.