Been hacked?
    We've got you.

    You're in the right place. We'll help you take back control with clear, step-by-step guidance tailored to your situation.

    First things first

    Take these steps right now

    Before anything else, secure the basics. These four actions will limit the damage.

    Step 1

    Don't panic

    Take a breath. Most hacks are recoverable if you act quickly and methodically.

    Step 2

    Change your passwords

    Start with your email, then banking, then social media. Use a different device if possible.

    Step 3

    Enable two-factor authentication

    Add an extra layer of security to every account that supports it.

    Step 4

    Check for damage

    Review recent account activity, bank statements, and connected apps for anything suspicious.

    Recovery

    Get your personalised recovery plan

    Our free online tool asks a few simple questions about what happened and builds a step-by-step action plan — no technical knowledge required.

    Recovery resources

    More ways we can help

    Guides and resources for specific situations — from account recovery to identity theft.