Lock down the controls that the scammer abused so the next call gets nowhere.
What to do
- Uninstall every remote-access tool you don't actively use
- Disable Windows Remote Assistance and Quick Assist; restrict RDP
- Switch to authenticator-app 2FA on banking and email
- Add a written rule for yourself: never install software, share screen, or type a code requested by anyone who phones you
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JD
Written by
Jordan DicksonFounder, CyberSecurityGuides
Founder of CyberSecurityGuides, writing practical, jargon-free guides that help everyday people recover from and protect against online attacks.
Reviewed by CSG Security Engineers