Remove anything suspicious and assume passwords saved on this device need to be rotated.
What to do
- Uninstall every remote-access tool you don't recognise or actively use
- Run Malwarebytes or Windows Defender Offline / a reputable Mac scanner
- Sign out of all sessions on the bank, email and password manager
- Change banking passwords from a different device, then sign back in here
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JD
Written by
Jordan DicksonFounder, CyberSecurityGuides
Founder of CyberSecurityGuides, writing practical, jargon-free guides that help everyday people recover from and protect against online attacks.
Reviewed by CSG Security Engineers