Bank Recall and Reimbursement After an APP Scam

    Many APP funds can be recalled if reported within 24 hours.

    What to do

      • Call the fraud line on the back of your card (UK: dial 159 to be connected safely)
      • Tell them: 'This was an Authorised Push Payment scam — please attempt a recall on the receiving bank'
      • Ask the bank to flag the recipient account so other victims can be protected
      • Freeze any cards or online banking access used for the payment
      • Get a written incident reference number

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