Speed is everything. Codes are single-use but passwords are reusable — change them all from a different device while you're on the phone with the bank.
Why 'a different device'
If the scammers asked you to install or open something during the call, the device may be compromised. Doing the recovery on a known-clean device prevents them watching the cleanup.
Was this guide helpful?
Know someone who needs this? Send them the guide.
JD
Written by
Jordan DicksonFounder, CyberSecurityGuides
Founder of CyberSecurityGuides, writing practical, jargon-free guides that help everyday people recover from and protect against online attacks.
Reviewed by CSG Security Engineers