Each app has its own scam-claim flow — using the right one matters.
What to do
- Note the exact app (PayPal, Venmo, Cash App, Zelle, Wise, Revolut)
- Note the funding source (bank, debit card, credit card) — that funding leg may be reversible separately
- Save the in-app transaction screen and any receipt email
- Note whether the recipient is a 'business' or 'personal' account (affects PayPal protection)
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JD
Written by
Jordan DicksonFounder, CyberSecurityGuides
Founder of CyberSecurityGuides, writing practical, jargon-free guides that help everyday people recover from and protect against online attacks.
Reviewed by CSG Security Engineers