Confirm exactly what was taken before you call the issuer.
What to do
- Open the card app or web account and list every transaction you don't recognise
- Check pending charges as well as posted ones — fraud often shows pending first
- Note the merchant name, date, amount and any reference number
- Check linked digital wallets (Apple Pay, Google Pay, PayPal) for the same card
- Screenshot everything before the issuer freezes the view
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JD
Written by
Jordan DicksonFounder, CyberSecurityGuides
Founder of CyberSecurityGuides, writing practical, jargon-free guides that help everyday people recover from and protect against online attacks.
Reviewed by CSG Security Engineers