Confirm a SIM Swap and Get Carrier Evidence

    A sudden 'No service' is the textbook SIM-swap signal — get the carrier evidence before they overwrite logs.

    JDCS
    By Jordan Dickson · Reviewed by CSG Security Engineers

    Updated June 2026 · 1 min read

    A sudden 'No service' is the textbook SIM-swap signal — get the carrier evidence before they overwrite logs.

    What to do

      • Note exact times: signal dropped, you noticed, you regained service
      • Ask the carrier for the SIM-swap log (which store/online portal initiated it, what ID was shown)
      • List every account that uses your number for SMS-2FA or password reset
      • Save all bank/crypto/email alerts from the same window

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    JD

    Written by

    Jordan Dickson

    Founder, CyberSecurityGuides

    Founder of CyberSecurityGuides, writing practical, jargon-free guides that help everyday people recover from and protect against online attacks.

    Reviewed by CSG Security Engineers

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