Check Chargeback and Section 75 Eligibility

    Card payments give you stronger consumer protection than bank transfers — check what applies.

    What to do

      • Identify the card scheme (Visa, Mastercard, Amex) and whether it was credit or debit
      • UK credit card over £100? Section 75 may apply alongside chargeback
      • Check the issuer's deadline for disputes (often 60-120 days from the statement)
      • Gather every screenshot, receipt and message that shows misrepresentation or non-delivery

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