iPadOS · Recovery Guide

How to Speed Up an iPad After a Suspected Compromise

If your iPad is running slowly, it could be a sign of a compromise. Here’s how to check and restore its performance.

Check for Unwanted Profiles and VPNs

Malicious profiles or VPN configurations can slow down your iPad by routing your traffic through compromised servers. Removing them can often restore speed and security.

1. Open Settings.
2. Go to General > VPN & Device Management.
3. Look for any profiles or VPNs you don't recognise. Tap on them and select Remove Profile or delete the VPN configuration.
4. You might need to enter your passcode to confirm the removal.

Review and Revoke App Permissions

Some apps might be using excessive background data or accessing features without your knowledge, leading to a slow iPad. Restricting their permissions can help.

1. Navigate to Settings.
2. Scroll down to review the list of installed apps individually.
3. Tap on any app you suspect, and examine its permissions. Turn off permissions like Background App Refresh, Location Services, or Photos access if they are not essential for the app's function.
4. Pay particular attention to keyboard apps; they should only be granted 'Full Access' if absolutely necessary.

Back Up and Erase All Content and Settings

If the problem persists, a factory reset can remove any lingering malware or performance issues by completely wiping your iPad and reinstalling iPadOS.

1. First, back up your important data to iCloud or your computer. Go to Settings > [Your Name] > iCloud > iCloud Backup and tap Back Up Now.
2. Once a backup is complete, navigate to Settings > General > Transfer or Reset iPad.
3. Choose Erase All Content and Settings. You will be asked to confirm several times and enter your passcode.
4. After the iPad restarts, set it up as a new iPad rather than restoring from a backup, at least temporarily, to ensure no compromised data is re-introduced. You can selectively reinstall apps and transfer data later.

Change All Important Passwords

Even if you've restored your iPad, your online accounts might still be at risk if the compromise exposed your passwords. Changing them and enabling two-factor authentication is crucial.

1. Using a different, secure device (not your iPad), change the passwords for your Apple ID, email, banking apps, and any other critical online services.
2. Choose strong, unique passwords for each service.
3. Where available, enable Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA) on all your accounts. This adds an extra layer of security beyond just a password.
4. You can review your Apple ID security settings in Settings > [Your Name] > Password & Security.