Check for Unwanted Profiles and VPNs
- Open Settings.
- Go to General > VPN & Device Management.
- Look for any profiles or VPNs you don't recognise. Tap on them and select Remove Profile or delete the VPN configuration.
- You might need to enter your passcode to confirm the removal.
Tip
Review and Revoke App Permissions
- Navigate to Settings.
- Scroll down to review the list of installed apps individually.
- Tap on any app you suspect, and examine its permissions. Turn off permissions like Background App Refresh, Location Services, or Photos access if they are not essential for the app's function.
- Pay particular attention to keyboard apps; they should only be granted 'Full Access' if absolutely necessary.
Important
Back Up and Erase All Content and Settings
- First, back up your important data to iCloud or your computer. Go to Settings > [Your Name] > iCloud > iCloud Backup and tap Back Up Now.
- Once a backup is complete, navigate to Settings > General > Transfer or Reset iPad.
- Choose Erase All Content and Settings. You will be asked to confirm several times and enter your passcode.
- After the iPad restarts, set it up as a new iPad rather than restoring from a backup, at least temporarily, to ensure no compromised data is re-introduced. You can selectively reinstall apps and transfer data later.
Good to know
Change All Important Passwords
- Using a different, secure device (not your iPad), change the passwords for your Apple ID, email, banking apps, and any other critical online services.
- Choose strong, unique passwords for each service.
- Where available, enable Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA) on all your accounts. This adds an extra layer of security beyond just a password.
- You can review your Apple ID security settings in Settings > [Your Name] > Password & Security.
Tip
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Written by
Jordan DicksonFounder, CyberSecurityGuides
Founder of CyberSecurityGuides, writing practical, jargon-free guides that help everyday people recover from and protect against online attacks.
Reviewed by CSG Security Engineers