Blocking Numbers Directly on Your Phone
- Open your Phone app and go to your Recents or Call History.
- Tap on the number you wish to block. On some devices, you may need to tap the 'i' icon for more information.
- Look for an option like Block or Block/report spam. Confirm your choice.
- To block an SMS sender, open the Messages app, tap on the conversation, then tap the three-dot menu (⋮) and select Block & report spam or Details > Block & report spam.
Tip
Using Your Phone's Built-in Spam Protection
- For calls, open the Phone app, tap the three-dot menu (⋮), then go to Settings.
- Look for Spam and Call Screen or Caller ID & spam protection.
- Ensure that See caller & spam ID and Filter spam calls (or similar) are toggled on.
- For Samsung devices (One UI), navigate to Phone > Settings > Caller ID and spam protection and ensure it's enabled.
- For messages, open the Messages app, tap your profile icon, then Messages settings > Spam protection. Make sure Enable spam protection is on.
Good to know
Enabling 'Silence Unknown Callers' or Similar Features
- Open your Phone app, tap the three-dot menu (⋮), then navigate to Settings.
- Look for Blocked numbers, then find the option for Silence unknown callers or Block calls from unidentified numbers.
- Toggle this feature on.
- For Samsung (One UI), go to Phone > Settings > Blocked numbers > Block unknown/private numbers.
- Be aware that this might send legitimate calls from businesses or new contacts to voicemail.
Important
Reporting Spam to Your Carrier
- For spam texts, forward the message to 7726 (SPAM on your keypad). This works for most UK carriers and is free of charge.
- For scam calls, note the number, date, and time of the call.
- Contact your mobile network provider's customer service via their website or helpline.
- Provide them with the details of the scam call or message.
- Consider also reporting persistent scam calls to Ofcom, the UK's communications regulator, on their website.
Tip
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Written by
Jordan DicksonFounder, CyberSecurityGuides
Founder of CyberSecurityGuides, writing practical, jargon-free guides that help everyday people recover from and protect against online attacks.
Reviewed by CSG Security Engineers