Step 1: Review App Permissions and Admin Access
- Go to Settings → Security & privacy → Permissions manager. Review each permission category (e.g., Camera, Microphone, Location). If you see an app that shouldn't have access, tap on it and select Don't allow.
- For Samsung One UI, this path is similar: Settings → Security and privacy → Permission manager.
- Next, check for Device admin apps. Go to Settings → Security & privacy → More security settings → Device admin apps. Disable any unfamiliar or suspicious apps by toggling them off, then tapping Deactivate this device admin app.
- On some Android versions, particularly Samsung, Device admin apps might be under Settings → Biometrics and security → Other security settings.
Tip
Step 2: Check for Suspicious Apps and Uninstall Them
- Open your app drawer and meticulously scroll through all installed apps. Try to remember when you installed each app.
- If you spot a suspicious app, press and hold its icon, then drag it to the Uninstall option. If that doesn't work, go to Settings → Apps → See all apps.
- Tap on the suspicious app. If the Uninstall button is greyed out, it may have Device Admin permissions (see Step 1).
- After uninstalling, restart your phone to clear any lingering processes.
Important
Step 3: Reset Network Settings
- Go to Settings → System → Reset options.
- Tap Reset Wi-Fi, mobile & Bluetooth. Confirm your choice.
- For Samsung One UI, navigate to Settings → General management → Reset → Reset Wi-Fi and Bluetooth settings (or Reset network settings on older versions).
- This will erase all saved Wi-Fi networks, paired Bluetooth devices, and mobile data settings. You'll need to reconnect to your Wi-Fi and re-pair Bluetooth devices.
Good to know
Step 4: Perform a Factory Reset as a Last Resort
- Crucially, back up all your important data first! This includes photos, videos, contacts, and documents. Use Google Drive, Google Photos, or a computer.
- Go to Settings → System → Reset options.
- Tap Erase all data (factory reset). Read the warning carefully, then tap Erase all data.
- For Samsung One UI, this is typically under Settings → General management → Reset → Factory data reset.
- You may be asked to enter your PIN, pattern, or password to confirm. Your device will then restart and begin the reset process.
- Once complete, you'll need to set up your phone as if it were new. Sign in with your Google account and restore your backed-up data carefully, avoiding suspicious applications.
Important
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Written by
Jordan DicksonFounder, CyberSecurityGuides
Founder of CyberSecurityGuides, writing practical, jargon-free guides that help everyday people recover from and protect against online attacks.
Reviewed by CSG Security Engineers