How to Recover Your Mac From the FileVault Prompt

Find your FileVault recovery key, regain access, and store it correctly so you never get locked out again.

6 min read · Beginner friendly

Step 1: Find your recovery key

• If you stored it with iCloud: contact Apple Support with your Apple ID — they can release it after identity verification
• If you stored it locally: check your password manager (1Password, Bitwarden, Apple Passwords) under the Mac's name
• If you printed it: locate the printout (this was the default in older macOS)

Step 2: Back up the recovery key properly

1. Open System Settings → Privacy & Security → FileVault
2. Choose Generate a new recovery key if your old one is exposed
3. Save it in your password manager under Mac Recovery Keys
4. Optionally print a paper copy and store it with your other important documents