Review and Uninstall Suspicious Apps
- Head to your Home Screen and swipe left through all pages to see all installed apps, including those in the App Library.
- Identify any apps that seem unfamiliar, were installed without your knowledge, or have unusual icons.
- To uninstall an app, gently press and hold its icon until a menu appears. Tap
Remove App, thenDelete App, and finallyDeleteto confirm. - Repeat this process for all suspicious applications.
- For a more complete overview, go to
Settings→General→iPhone Storage. This shows apps by size and lets you delete them.
Tip
Clear Website Data and History
- Open
Settingsand scroll down to your preferred web browser, such asSafari. - Tap on
Clear History and Website Data. Confirm your choice by tappingClear History and Data. - If you use other browsers like Chrome or Firefox, open each app directly and look for their privacy or history settings to clear data.
- Additionally, check
Settings→General→VPN & Device Managementfor any profiles you don't recognise. If present, tap on the profile and thenRemove Profile.
Good to know
Reset All Settings
- Go to
Settings→General. - Scroll down and tap
Transfer or Reset iPhone. - Tap
Reset, then selectReset All Settings. - You will be prompted to enter your passcode. Confirm the reset.
- This action resets all network settings, keyboard dictionary, home screen layout, location settings, and privacy settings to their defaults, but your data and media will remain untouched.
Important
Perform a Factory Reset (Last Resort)
- First, ensure you have a recent backup of your iPhone. Go to
Settings→[Your Name]→iCloud→iCloud Backupand tapBack Up Now. - Navigate to
Settings→General. - Scroll down and tap
Transfer or Reset iPhone. - Tap
Erase All Content and Settings. - You may be asked to enter your passcode or Apple ID password. Follow the on-screen prompts to confirm the erasure.
- Once the reset is complete, you can set up your iPhone as new or restore from your recent backup. Only restore from a backup you know is clean and free of the malware.
Important
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Written by
Jordan DicksonFounder, CyberSecurityGuides
Founder of CyberSecurityGuides, writing practical, jargon-free guides that help everyday people recover from and protect against online attacks.
Reviewed by CSG Security Engineers