Step 1: Uninstall the rogue app
- Open Finder → Applications
- Sort by Date Added and look for anything you did not install (MacKeeper, Advanced Mac Cleaner, SearchProtect, MyShopcoupon, etc.)
- Drag the unwanted app to the Trash and empty it
Step 2: Remove rogue extensions and reset browsers
- Safari → Settings → Extensions → uninstall anything unfamiliar
- Chrome → chrome://extensions → Remove; then Settings → Reset settings → Restore settings to their original defaults
- Firefox → about:addons → remove; then Help → More troubleshooting information → Refresh Firefox
Step 3: Remove malicious Configuration Profiles
- System Settings → General → Device Management (or Profiles)
- Select any profile you did not install and click −
- If no profiles section appears at all, you are clean — that is the default for personal Macs
Step 4: Clean LaunchAgents and LaunchDaemons
.plist files in these folders. Open Finder, press ⌘ ⇧ G and check each path:~/Library/LaunchAgents/Library/LaunchAgents/Library/LaunchDaemons~/Library/Application Support
Important
Step 5: Run a free Mac malware scan
- Download Malwarebytes for Mac (Free) from malwarebytes.com/mac
- Install and grant Full Disk Access when prompted (System Settings → Privacy & Security)
- Run a full scan and quarantine everything it flags
- Restart your Mac
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Written by
Jordan DicksonFounder, CyberSecurityGuides
Founder of CyberSecurityGuides, writing practical, jargon-free guides that help everyday people recover from and protect against online attacks.
Reviewed by CSG Security Engineers