Step-by-step instructions for regaining access using X's recovery tools and identity verification.
If you've been locked out of your X (formerly Twitter) account, act quickly. The sooner you begin recovery, the better your chances.
Good to know
⏱ Act fast. Hackers may change your email, phone, and password within minutes of gaining access.
Step 1: Request a Password Reset
Go to x.com/login and tap Forgot password?. Enter your email, phone, or username. X will send a reset code to your registered email or phone.
Important
If the hacker changed your email and phone, this won't work. Move to Step 2.
Step 2: Submit a Support Request
If standard recovery fails, submit a support ticket:
- Go to help.x.com
- Select I need help with my account → Hacked account
- Fill in your account details and describe the issue
- Provide any verification X requests (email confirmations, ID)
Tip
💡 Tip: Check your email for any messages from X about account changes. Some include a 'revert' link.
Step 3: Secure Your Account Once Recovered
- Change your password to a strong, unique one
- Enable two-factor authentication (Settings → Security → Two-factor authentication)
- Review and revoke connected apps (Settings → Security → Apps and sessions)
- Check your email and phone number are correct
- Review recent tweets and DMs for suspicious activity
- Revoke any API keys if you're a developer
What's Next?
Read: How to Secure Your X (Twitter) Account for a complete security hardening checklist.
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JD
Written by
Jordan DicksonFounder, CyberSecurityGuides
Founder of CyberSecurityGuides, writing practical, jargon-free guides that help everyday people recover from and protect against online attacks.
Reviewed by CSG Security Engineers