Device Security

    How to Identify Unwanted Toolbars and Fake PC Cleaners

    A guide to recognising the 'free' tools that show up uninvited and constantly nag you to pay.

    5 min read · Beginner friendly

    What counts as a PUP?

    A Potentially Unwanted Program is software that is not strictly malware, but you almost certainly did not mean to install. Common categories:

    • Fake PC optimisers: 'Speed up your PC by 200%!' — they find imaginary problems and demand payment to fix them. Examples: PC Booster, Advanced SystemCare Pro, MyCleanPC, OneSafe PC Cleaner, RegClean Pro.
    • Fake driver updaters: 'Driver Booster', 'DriverPack Solution', 'Driver Updater'. Windows updates drivers automatically — these are unnecessary and often install bundleware.
    • Fake AV / 'security' apps: 'Total AV', 'Smart PC Care', 'ScanGuard'. They may even disable Defender so they look more important.
    • Browser toolbars: 'Yahoo Toolbar', 'Ask Toolbar', 'Coupon Companion', 'My WebSearch'.

    Step 1: Sort installed apps by date

    Settings → Apps → Installed apps → sort by Date installed.

    Anything you did not deliberately install is suspect. PUPs often arrive in batches of 3–5 from the same installer, all with similar dates.

    Step 2: Check the publisher

    Click each suspect app, then Modify or look at the entry. Compare the publisher to a quick search of the product name.

    Real Microsoft software says 'Microsoft Corporation'. Bundled junk often says nothing, or shows generic publishers like 'Innovative Solutions Ltd' you have never heard of.

    Free PDF readers, video converters and download managers are the most common delivery vehicles for PUPs. Stick to well-known names: SumatraPDF, Foxit (the free one), HandBrake, etc.

    Step 3: Look in Task Manager

    Open Task Manager → Processes. Right-click anything unfamiliar that is using CPU or memory and choose Open file location and Search online.

    PUPs often run constantly in the background to nag you with pop-ups.

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