Android · Recovery Guide

What Is Factory Reset Protection (FRP) and Why Is My Android Locked?

If your Android device is locked after a factory reset, you're likely encountering Factory Reset Protection. Learn what it is and what to do next.

Recognising the Signs of FRP Lock

When your Android device is stuck on a screen asking for previous account verification after a reset, it's a clear indicator of FRP.

• After a factory reset, your device powers on and asks you to connect to a Wi-Fi network.
• Following Wi-Fi connection, you see a screen titled 'Verify your account' or 'This device was reset. To continue, sign in with a Google Account that was previously synced on this device.'
• You are unable to skip the Google account sign-in step, and there's no 'Skip' or 'Set up offline' option visible.
• The device consistently returns to this verification screen, preventing you from accessing the home screen or other features.

Confirming FRP Status on Your Device

You can usually confirm FRP is active by observing specific prompts during the initial setup after a reset.

1. Power on your Android device after the factory reset.
2. Proceed through the initial setup screens, such as language selection and region.
3. When prompted to connect to a Wi-Fi network, do so. An active internet connection is necessary for FRP to check credentials.
4. The next screen will typically be the decisive one; if it explicitly requests a previously synced Google account and offers no bypass, FRP is engaged.

What FRP Looks Like on Different Android Versions

While the core functionality is the same, the appearance of FRP screens can vary slightly between Android versions and manufacturers.

• Stock Android (e.g., Google Pixel): You'll see a 'Verify your account' screen with a Google login prompt, often with the Google logo and a clear statement about the device being reset.
• Samsung One UI: Similar to stock Android, but the verbiage might be 'This phone was reset to factory default settings. To continue, sign in with a Google account that was previously synced on this phone.' The visual styling will match Samsung's One UI aesthetic.
• Other Manufacturers (e.g., Xiaomi, OnePlus): Expect variations in branding and minor UI differences, but the core message to verify a previously synced Google account will be present.

Where to Check for Google Accounts Before a Reset (Prevention)

To avoid FRP lock in the future, it's crucial to know which Google accounts are linked to your device *before* performing a factory reset.

1. On most Android devices, navigate to Settings.
2. Scroll down and tap on Accounts or Passwords & accounts (on Samsung, this might be Accounts and backup → Manage accounts).
3. Here you will see a list of all accounts synced to your device, including all Google accounts.
4. Make a note of these accounts. If you intend to sell or give away the device, you must remove all Google accounts *before* performing a factory reset to prevent FRP activation for the next user.