Reconstruct exactly what the caller did

    Pin down whether they had access to your screen, your accounts, or your wallet — recovery depends on it.

    JDCS
    By Jordan Dickson · Reviewed by CSG Security Engineers

    Updated June 2026 · 1 min read

    Tech-support and government-impersonation scams come in many shapes. The recovery path is very different for 'they were on my screen' vs 'I shared codes' vs 'I paid them'.

    Map your exposure

      • Just answered the call → low risk, treat as a near-miss
      • Shared codes/passwords → account compromise track
      • Let them connect → device compromise track
      • Paid them → financial fraud track too

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    Written by

    Jordan Dickson

    Founder, CyberSecurityGuides

    Founder of CyberSecurityGuides, writing practical, jargon-free guides that help everyday people recover from and protect against online attacks.

    Reviewed by CSG Security Engineers

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